- What do you do for The Ligature?
As The Ligature's president, I am responsible for the sales, operations and financial health of our facilities in both Los Angeles and San Francisco.
This includes management of all personnel, business development, capital investment and the implementation of our strategic goals that will lead our company into the future.
- What were you doing before you worked at The Ligature?
My second job after college was selling corporate training and education products, and I had the distinct advantage of being able to learn about all the topics before selling them. We had multiple products from some of the highest regarded corporate trainers in the country on such topics as Sales, Customer Service, Diversity, Time Management, Sexual Harassment, etc.
During high school, I also boxed women's shoes for a summer at Nordstroms so I knew about Manolos before Sex in the City (the series that is, not the movie).
- Do you travel for work? If so, where?
With a printing plant in San Francisco and business that covers much of the U.S., I frequently travel to visit clients, attend trade shows and visit equipment suppliers.
- What do you think sets The Ligature apart from other companies?
I have to say our personnel. Over half of our staff has been with us for twenty-five years or more and possess a level of service, knowledge and skill that far exceeds other companies.
Another highlight is our ability to maintain the integrity of our client's brand. Our personnel understand the value that firms place on their identity. That understanding carries over into the systems we have in place to protect and maintain your brand. From online ordering and prepress to high quality printing/engraving and inventory management, we ensure that the integrity of your brand is maintained throughout the process.
The final benefit I would like to highlight is our innovation. Our employees are constantly trying to meet and exceed the changing demands of our customers. For example, all our online ordering systems are not the same and are customized to meet each firm's needs. We consult heavily on all new marketing plans ensuring that the printed items get the most “bang for the buck.” Lastly, we recently installed many “green” printing techniques, and have recently received FSC (Forest Stewardship Council)-certification to meet the needs of our more environmentally conscience customers.
- In your opinion, what is the coolest product your company provides to law firms?
It is actually our experience and service. We have a real understanding of how law firms work. That sounds trite, but we really understand how we can contribute to the success of law firms, both large and small.
- What do you do in your free time?
I like to spend time with my wife and twin, 4-1/2 year old daughters. We take advantage of opportunities in which they will see, smell, taste and interact with things different to their everyday life. This includes parks, museums, piers, farmers markets, ranches, hikes, etc. They are young and some ideas have backfired, but we figure we have a lot of years to do soccer and Starbucks on the weekend. I also like to try new restaurants with friends, ski, travel, golf, enjoy the beach and keep up on my ESPN.
- If you were not working at the Ligature, what would you be doing?
I would be working at a company like The Ligature that emphasizes employee, vendor and customer value. I would also want to work with people that I respect and that like to have fun because I enjoy the team aspect of my job.
